Policies &
Legal Terms.
Everything you need to know about your rights, responsibilities, and how we protect your Daro experience.
General Policies
The user or unit owner is solely responsible for the content shared on the platform including images, descriptions, and communications.
Registration & Membership
Account accuracy is paramount. Users must ensure that all details correspond to the actual property or identity presented.
Verified Units
Details must belong specifically to the unit being registered.
Appropriate Names
Ambiguous characters, symbols, or inappropriate names are prohibited.
Ethical Use
Members agree not to harm the site or its community members.
Host Obligations
"Accuracy is our standard. Reality must match the listing."
Hosts guarantee that the unit's photos and general condition match the reality presented on the platform. If a listing is found to be significantly inaccurate, the rental amount will be returned to the guest.
Safety & Insurance
Hosts are encouraged to insure units and assume all civil and criminal liability toward the property.
Fees & Payments
Daro handles the end-to-end booking facilitation. We collect the value from guests and transfer to hosts after successful check-in.
Platform Deductions:
- • Administrative Expenses
- • Standard Commissions
- • Government & Local Taxes
- • Transfer Processing Fees
Guest Standards
Guests are expected to treat every Daro property with respect and follow all local laws and property-specific house rules.
Legal Use
Use of services uniquely in a legal and respectful manner.
Identity Proofs
Provision of financial or identity proofs if required for safety.
Rule Compliance
Compliance with local rental regulations and house rules.
Cancellation Policy Matrix
Daro provides 4 standardized policies to ensure fairness for both parties.
Flexible
Full refund up to 24h before arrival
Moderate
Full refund up to 5 days before arrival
Strict
Full refund up to 14 days before arrival
Non-Refundable
No refunds possible under any circumstance
Important Financial Note
In all cancellation cases, platform administrative fees and bank transfer costs are non-refundable. The host bears the transfer cost for refunds. If a host cancels without just cause, Daro may impose compensation penalties to protect the traveler.
Still have questions?
Our support team is available 24/7 to help you navigate our policies and ensure a smooth stay.